A Review Of etech
We’ve been here providing price for our clients via IT automation and Handle options for much more than 30 yrs. explore who we're and in which we arrived from.
Be open and attentive to constant coaching, get an Energetic job in functionality arranging and target location.
Maintains data and prepares statistical experiences to evaluate effectiveness of instructors and observe development of trainees.
ABOUT ETECH Etech provides following generation BPO options. a worldwide minority owned organization, Etech has established and trademarked how to show your knowledge into strategic insights.
You will get the attention and focus of a boutique units integration firm With all the assets and get to of a countrywide Manage systems integration and automation agency.
Fostering Teamwork: like a workforce member, the ability and desire to perform cooperatively with Many others over a staff; to be a team chief, a chance to demonstrate desire, ability, and success in getting teams to understand to operate collectively.
ought to have the ability to Prioritize duties and handle various tasks at a single time; efficiently connect working with good grammar and syntax (English); cope with irate consumers with persistence, professionalism and courtesy; take care of crisis circumstances promptly and with discretion; Make overhead bulletins with Qualified tone and language; Exhibit an expert picture and demeanor always; move techniques assessments which incorporates common skills tests.
A professional demeanor with the ability to consider ownership of every chat, phone or e mail and come across a solution for every customer.
Supporting the Customer Service groups with respect to your administration and Procedure of associate scheduling and real-time monitoring of labor queues guaranteeing optimal assistance level delivery
a normal day contains earning and answering inbound and outbound phone calls, protecting account documentation, and creating a optimistic rapport with our consumer foundation.
The nature of Etech’s small business, which happens to be about people communicating with individuals, makes sure the ongoing improvement of your moveable “techniques for all times”. Etech cares regarding your profession advancement due to the fact we understand that our employees are our most useful asset.
Be open and aware of regular coaching, get an Lively purpose in overall performance arranging and target placing.
Bachelor's degree from 4-year College or University; or three years linked knowledge and/or education; or equivalent mixture of instruction and encounter
Coordinates with Director of functions to interface with consumer and handle account management challenges.